What to Do When the Phone Won’t Stop Ringing

For many therapists, the phones won't stop ringing. With the cascade of impact on mental health from this past year, many therapists are finding themselves tapped out and under-resourced. So what do you do when the calls just keep coming in?

  1. Take a breath, and remember this is a marathon, not a sprint.

  2. Evaluate your own resources of time and energy, and adjust your schedule and fees now.

  3. Get clear on your ideal client and who you enjoy and are effective in working with.

  4. Consider growth into group practice.

  5. Explore the option of group therapy.

  6. Start to outsource more tasks and streamline tasks to free your time and energy.

  7. No matter what — have integrity so you can provide equitable care across the board.

Check out the video below for some more guidance and insight on how to handle the overflow of calls in your practice!

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What to Do When the Phone Calls Slow Down…

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From Successful Solo Practice to Group Practice with Ease