The First Phone Call - what to do!

The First Phone Call - what to do!

In today's Q&A, Kathleen asks, "What is the best way to turn a potential client inquiry call into an appointment?" This is an important question because the answer is where your clinical process meets your business process. Find out more by taking a listen!

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The Initial Consultation: 6 Lessons Learned from Shoe Shopping

The Initial Consultation: 6 Lessons Learned from Shoe Shopping

Straight from the podiatrist with a nice limp in my step, nursing such severe plantar fasciitis that I couldn’t manage it on my own any longer, I walked into a shoe store. Not just any foot store, but a fancy running shoe store that felt all together intimidating. 

Here’s what you need to know about me. I wear a size 11 shoe and have since I was in 5th grade, so finding shoes is not really all that fun for me. I prefer to spend my money on travel and fun stuff with my family. So for me to go into an expert shoe store means I was in pain and needed help.

Here's the rest of the story and why it matters to YOU....

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